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Issues: Whether the receipts from development of a Balance Score Card system were royalty or fees for technical services, and whether they could instead be assessed as business profits under the India-Singapore tax treaty.
Analysis: The receipts arose from an integrated service arrangement in which licensed software was only one component of the overall work of developing and implementing the Balance Score Card system. The software was not treated as an independent item giving rise to royalty, because the agreement and the actual work showed that the software merely facilitated the broader consultancy exercise. The services required identification of client-specific measures and targets, and the resulting system gave the client enduring technical and managerial capability. The treaty definition of fees for technical services was applied, including the element that the services must make available technical knowledge, experience, skill, know-how or processes to the recipient. On that footing, the consultancy and implementation services fell within the treaty concept of fees for technical services. Since the receipts were specifically classifiable under Article 12, the business profits article did not apply.
Conclusion: The receipts were not royalty but were taxable as fees for technical services under the treaty, and the assessee's claim to treat them as business profits failed.
Ratio Decidendi: Where software is only an integral component of a broader consultancy arrangement and the services make available technical knowledge or skill to the client, the composite receipt is taxable as fees for technical services and not as business profits.