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Issues: Whether refund of service tax paid on technical testing and analysis services used in export could be denied for want of a separate written agreement between the exporter and the buyer under Notification No. 41/2007-Service Tax as amended.
Analysis: The export of goods and payment of service tax on the input service were undisputed. The relevant export document showed a requirement for an original inspection certificate, and the absence of a separate written agreement was treated by the lower authorities as fatal. The Tribunal held that the letter of credit was issued through the bank on the buyer's instructions and that, in export matters, a liberal construction is required. It further held that the cited authorities on strict compliance in central excise cases did not govern the export rebate context, where procedural lapses should not defeat substantive relief under a beneficial provision.
Conclusion: The refund could not be denied merely for non-production of a separate written agreement, and the denial of refund was set aside in favour of the assessee.
Final Conclusion: Procedural non-compliance was held insufficient to defeat export-related refund where the substantive conditions and export nexus were established.
Ratio Decidendi: In export benefit provisions, procedural requirements are to be construed liberally and cannot be used to deny a substantive refund when the essential export nexus is otherwise shown.