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<h1>Doctor's surgical choice of hemiarthroplasty over internal fixation for fracture not medical negligence</h1> SC dismissed appeal against doctor for medical negligence. Patient complained about surgeon's choice of hemiarthroplasty over internal fixation for ... Medical negligence - Standard of care of an ordinary competent practitioner (Bolam test) - Deficiency in service under the Consumer Protection regime - Informed consent and disclosure of material risks - Deviation from accepted medical practice not necessarily negligence - Distinction between civil negligence and criminal negligence - Negligence per seMedical negligence - Standard of care of an ordinary competent practitioner (Bolam test) - Deficiency in service under the Consumer Protection regime - Whether the respondents were guilty of medical negligence or deficiency in service in the treatment of the deceased - HELD THAT: - The Court applied established principles governing medical negligence, including the Bolam standard and subsequent Indian authorities, observing that a medical practitioner is required to bring a reasonable degree of skill and to exercise reasonable care and that mere adverse outcome or an error of judgment does not establish negligence. The findings of the National Commission that respondent surgeons possessed requisite skill, that the procedures adopted were acceptable to the medical profession of that time, and that departures from alternate approaches did not amount to negligence were endorsed. The Court noted expert medical literature and opinions (including from AIIMS) supporting the approaches adopted and concluded that the appellants failed to discharge the burden of proving that the respondents' conduct fell below the standard of the ordinary competent practitioner. [Paras 22, 23, 57, 75, 96]Complaint alleging medical negligence and deficiency in service dismissed; respondents not guilty of medical negligence.Deviation from accepted medical practice not necessarily negligence - Standard of care of an ordinary competent practitioner (Bolam test) - Whether adoption of the anterior approach for adrenalectomy by respondent No.3 was negligent - HELD THAT: - The Court examined medical literature and expert evidence demonstrating that an anterior approach is an accepted and, in many instances, preferred approach for suspected malignant adrenal tumours as it permits wider exposure and assessment. The National Commission's finding that the anterior approach was appropriate in the circumstances was upheld; the appellants could not establish that the posterior approach was the only correct method or that choosing the anterior approach was a course no reasonably competent surgeon would have adopted. [Paras 19, 20, 21, 22, 23]Use of anterior approach not negligent; choice of surgical approach was within accepted medical practice.Standard of care of an ordinary competent practitioner (Bolam test) - Informed consent and disclosure of material risks - Whether conduct at the second surgery and the deviation from certain recommendations (feeding tube placement) by respondent No.4 amounted to negligence - HELD THAT: - The Court accepted that intra-operative findings (such as matting of jejunal loops) required on the spot clinical decisions and that a surgeon is not bound to follow every theoretical recommendation of a remote consultant if operative findings dictate otherwise. Respondent No.4 explained alternative, recognised methods adopted in the circumstances and the National Commission correctly found no negligence. The choice actually made was reasonable in light of operative realities and expert evidence. [Paras 24, 25, 26, 37]The deviations in surgical management during the second operation did not constitute negligence.Informed consent and disclosure of material risks - Deficiency in service under the Consumer Protection regime - Whether there was lack of informed consent or wrongful concealment of diagnosis (malignancy) amounting to deficiency in service - HELD THAT: - The Court noted that the diagnosis of malignancy was reached on the basis of histopathology reports and confirmed by a second laboratory; the patient and family had been informed that malignancy was suspected and the risks of surgery were explained. The alteration of the discharge summary at the wife's request to omit reference to cancer was explained as prompted by her apprehension about causing distress to the patient and did not amount to concealment that would establish negligence. The National Commission's finding that there was no actionable failure of informed consent or disclosure was upheld. [Paras 31, 34, 35, 45]No deficiency in service found on grounds of lack of informed consent or concealment of diagnosis.Distinction between civil negligence and criminal negligence - Negligence per se - Whether the facts disclose criminal negligence warranting a higher degree of culpability - HELD THAT: - Relying on authoritative precedents, the Court reiterated that criminal liability requires gross or culpable negligence amounting to recklessness beyond mere error of judgment or civil liability. On the facts and expert evidence, there was no basis to conclude that the respondents acted with the high degree of culpability necessary for criminal negligence; the complications and adverse outcome did not establish criminal conduct. [Paras 63, 64, 65, 66, 96]No criminal negligence; allegations do not meet the threshold for culpable or gross negligence.Final Conclusion: The National Commission's judgment dismissing the complaint was upheld. On the application of settled principles governing medical negligence, including the Bolam standard and the distinction between civil and criminal negligence, the appellants failed to establish deficiency, professional negligence or culpable conduct by the respondents; the appeal is dismissed with parties to bear their own costs. Issues Involved:1. Deficiency in services and medical negligence.2. Informed consent and communication of risks.3. Appropriateness of surgical approach and procedure.4. Post-operative care and follow-up.5. Legal principles governing medical negligence.Issue-wise Detailed Analysis:1. Deficiency in Services and Medical Negligence:The appellants claimed compensation of Rs. 45 lakhs under Section 21 of the Consumer Protection Act, 1986, attributing deficiency in services and medical negligence in the treatment of the deceased. The National Commission examined the case in light of established legal principles and found no merit in the allegations. The respondents argued that medicine is not an exact science and every surgical operation involves uncalculated risks. The Court reiterated that a medical practitioner is not expected to achieve success in every case but must exercise reasonable skill and care.2. Informed Consent and Communication of Risks:The appellants alleged that informed consent was lacking and they were not informed about the possible complications of the operation. The respondents countered that the risks were explained to the patient and his family, and consent was given after due consultation. The Court emphasized that the duty of care includes informing the patient about the risks involved, but it does not require the practitioner to guarantee success.3. Appropriateness of Surgical Approach and Procedure:The appellants contended that the anterior approach for adrenalectomy was not appropriate and that the posterior approach should have been adopted. The respondents, supported by medical texts and expert opinions, justified the anterior approach, particularly in cases of suspected malignancy. The Court found that the choice of surgical approach was within the acceptable standards of medical practice and did not constitute negligence.4. Post-operative Care and Follow-up:The appellants criticized the post-operative care and follow-up, alleging that the deceased was not properly monitored and that complications were not adequately addressed. The respondents maintained that the patient was advised regular follow-up, which he did not adhere to. The Court noted that the patient's non-compliance with follow-up instructions contributed to the adverse outcome and did not find the respondents negligent in this regard.5. Legal Principles Governing Medical Negligence:The judgment extensively discussed the legal principles governing medical negligence, citing landmark cases such as Bolam v. Friern Hospital Management Committee and Jacob Mathew v. State of Punjab. The Court reiterated that negligence involves a breach of duty to exercise reasonable care and skill. It emphasized that a medical practitioner would not be held liable for negligence if they acted in accordance with a practice accepted as proper by a responsible body of medical professionals.Conclusion:The Supreme Court upheld the National Commission's decision, dismissing the appeal and finding no merit in the allegations of medical negligence. The Court underscored the importance of protecting medical professionals from undue harassment while ensuring they perform their duties with reasonable skill and care. The appeal was dismissed with parties bearing their own costs.