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Department to serve Notice through other modes of communication if Assessee fails to respond to communication sent through E-mail

Bimal jain
Court Mandates Alternative Notice Methods if Email Fails, Stresses Communication Under CGST Act for Small Businesses. The Madras High Court ruled that if an assessee fails to respond to communications sent via email, the Revenue Department must use alternative prescribed methods to serve notices. This decision arose from a case where a petitioner contested an order issued without their knowledge, as they were unaware of a notice sent through the common portal. The court emphasized that many small business operators might struggle with email communication, thus necessitating alternative methods. Consequently, the court set aside the previous order and remitted the case for a fresh decision, highlighting the importance of effective communication under the CGST Act. (AI Summary)

The Hon’ble Madras High Court in the case of SAKTHI STEEL TRADING REP. BY ITS PROPRIETOR M.S. BAKKIR MYDEEN VERSUS THE ASSISTANT COMMISSIONER (ST) , VANDAVASI ASSESSMENT CIRCLE, VANDAVASI - 2024 (2) TMI 357 - MADRAS HIGH COURT  allowed the writ petition, thereby holding that, the Revenue Department should at least serve notice on Assessee through other modes of communication prescribed if the Assessee fails to respond to summon, order, notice or any other communication sent to them through E-mail.

Facts:

Sakthi Steel Trading (“the Petitioner”) has filed a writ petition against order dated January 29, 2022 (“the Impugned Order”) contending that, notice sent by the Revenue Department (“the Respondent”) was sent on common portal but the Petitioner was unaware of the notice issued, therefore, the Impugned Order was passed without granting any opportunity to file reply.

Issue:

Whether the Department is required to serve Notice through other modes of communication if Assessee fails to respond to communication sent through Email?

Held:

The Hon’ble Madras High Court in the case of SAKTHI STEEL TRADING REP. BY ITS PROPRIETOR M.S. BAKKIR MYDEEN VERSUS THE ASSISTANT COMMISSIONER (ST) , VANDAVASI ASSESSMENT CIRCLE, VANDAVASI - 2024 (2) TMI 357 - MADRAS HIGH COURT  held as under: 

  • Observed that, Section 169 (1)(c) of the Central Goods and Services Tax Act, 2017(“the CGST Act”) recognizes communication of decision, order, summon or any other communication through email or address provided at the time of registration or amended from time to time.
  • Noted that, many of the members of the business community particularly small traders, small service providers and small manufacturers may be technologically challenged to receive and respond to communication on email.
  • Opined that, the Respondent should atleast serve notice on such Assessee through other mode of communication prescribed if the Assessee fails to respond to summon, order, notice, or any other communication sent to them through E-mail.
  • Held that, the Impugned Order is set aside, and matter is remitted back to the Respondent for passing of fresh order. Hence, the writ petition is allowed.

Relevant Provision:

Section 169 (1) of the CGST Act:

Section 169: Service of Notice in certain circumstances

(1) Any decision, order, summons, notice or other communication under this Act or the rules made thereunder shall be served by any one of the following methods, namely:-

(a) by giving or tendering it directly or by a messenger including a courier to the addressee or the taxable person or to his manager or authorised representative or an advocate or a tax practitioner holding authority to appear in the proceedings on behalf of the taxable person or to a person regularly employed by him in connection with the business, or to any adult member of family residing with the taxable person; or

(b) by registered post or speed post or courier with acknowledgement due, to the person for whom it is intended or his authorised representative, if any, at his last known place of business or residence; or

(c) by sending a communication to his e-mail address provided at the time of registration or as amended from time to time; or

(d) by making it available on the common portal; or

(e) by publication in a newspaper circulating in the locality in which the taxable person or the person to whom it is issued is last known to have resided, carried on business or personally worked for gain; or

(f) if none of the modes aforesaid is practicable, by affixing it in some conspicuous place at his last known place of business or residence and if such mode is not practicable for any reason, then by affixing a copy thereof on the notice board of the office of the concerned officer or authority who or which passed such decision or order or issued such summons or notice.”

(Author can be reached at [email protected])

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