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While proper E-Mail Ids should be used by AO to serve notice, assesses should not try to evade the notices too.

Vivek Jalan
Electronic service of tax notices requires sending to the primary email; secondary addresses are only alternative recourse. Electronic service of income tax communications must follow Rule 127 and notification guidance: notices should be sent to the primary e mail in the latest return or, for companies, the corporate registry address; secondary addresses are alternatives only if the primary is unavailable. The assessing officer must verify change of address before proceeding because valid service is jurisdictional. Service on a secondary address when a primary was available can vitiate proceedings, though fresh notice may be issued; where alternative electronic service is shown and acknowledged, taxpayers cannot benefit from evasion. (AI Summary)

Rule 127 of Income Tax Rules require that for communications delivered or transmitted electronically under section 282, the e-mail address to which a notice or summons or requisition or order or any other communication may be delivered or transmitted shall be –

(i) email address available in the income-tax return furnished by the addressee to which the communication relates; or

(ii) the email address available in the last income-tax return furnished by the addressee; or

(iii) in the case of addressee being a company, email address of the company as available on the website of Ministry of Corporate Affairs; or

(iv) any email address made available by the addressee to the income-tax authority or any person authorised by such income-tax authority.

Clause 6(i) of Notification no. 2/2016 [DGIT(S)/DIT(S)-3/AST/PAPERLESS ASSESSMENT PROCEEDINGS/96/2015-16], dated 3-2-2016 provides that in case of non-delivery of email on the primary email address, the notices shall be sent to other email addresses of the assessee available with the department as mentioned in sub-rule (2) of rule 127

The Bombay High Court in the case of MRS. CHITRA SUPEKAR VERSUS THE INCOME TAX OFFICER WARD – 3 (3) (1) , PUNE, PRINCIPAL COMMISSIONER OF INCOME TAX – 2, PUNE, NATIONAL FACELESS ASSESSMENT CENTRE, MINISTRY OF FINANCE, INCOME TAX, UNION OF INDIA - 2023 (2) TMI 655 - BOMBAY HIGH COURT  has held that it was imperative for the AO to have checked if there was a change of address before initiating a proceeding; and that a valid service of notice under section 148 is a condition precedent lest it would be a jurisdictional error.

The above have to thus be complied with by the AO before service of notice. Incase a notice is issued only on the secondary email address when there was a primary email address was available, the assessee can refuse to participate in a proceeding vitiated by valid service of notice.  The secondary email address has to be used as an alternative or in such circumstances when the authority is unable to effect service of any communication on the primary address. This was again upheld by The Bombay High Court in the case of LOK DEVELOPERS VERSUS DEPUTY COMMISSIONER OF INCOME TAX CIRCLE 24 (1) , MUMBAI, THE NATIONAL FACELESS ASSESSMENT CENTRE, UNION OF INDIA - 2023 (2) TMI 757 - BOMBAY HIGH COURT . However, it was held that the department will be at liberty to proceed with the assessment after issuance of fresh notice in accordance with law.

While the above is one aspect, the other aspect is also the decision of the same High Court in the case of KROSS TELEVISION INDIA PVT LTD & ANOTHER VERSUS VIKHYAT CHITRA PRODUCTION & OTHERS - 2017 (5) TMI 190 - BOMBAY HIGH COURT  wherein it has held that the purpose of service is put the other party to notice and to give him a copy of the papers. The mode is surely irrelevant. Where an alternative mode is used, however, and service is shown to be effected, and is acknowledged, then surely it cannot be suggested that the defendants have no notice. Defendants who avoid and evade service by regular modes cannot be permitted to take advantage of that evasion.

To sum up and conclude that while the department should be careful in proper service of notice, the assesses should also be receptive and vigilant and not try to evade notices and communication.

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