Redressal of grievances and dispute resolution

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.... Services) Regulations, 2024<br>29. Redressal of grievances and dispute resolution (1) A Payment Service Provider shall depute adequate staff at its permanent place of business or registered office....

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....tion, call centre, SMS, through branches or offices, etc. - for raising queries and for lodging complaints and grievances. (3) Disputes between a Payment Service User and a Payment Service Provider....