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Maharashtra RTOs to accept manual applications to resolve Aadhaar registration mismatch bottlenecks

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....aharashtra RTOs to accept manual applications to resolve Aadhaar registration mismatch bottlenecks<BR>Corp. Laws / SEBI / IBC<BR>Dated:- 9-9-2026<BR>PTI<BR>Mumbai, Sep 9 (PTI) Citizens facing difficulties in availing vehicle-related services due to mismatches between Aadhaar and registration certificate details are likely to get relief following a new circular issued by the Maharashtra Transport D....

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....epartment directing RTOs to process applications manually. The transport commissioner directed Regional Transport Offices (RTOs) across the state to manually accept applications and process pending work after verifying necessary documents, officials said on Wednesday. The circular was issued after transport offices across Maharashtra reported a large number of pending applications on the Vah....

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....an 4.0 system, particularly for vehicle transfers and issuance of no-objection certificates (NOCs), where details on the vehicle owner's Aadhaar card did not match those on the registration certificate. As per the circular, if the name or address on a vehicle's registration certificate does not match the Aadhaar details, RTO officials have been directed to accept relevant documents, including A....

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....adhaar, voter identity card, PAN card or passport, verify them and make necessary corrections to the registration certificate before processing the vehicle-related application. Alternatively, vehicle owners can be advised to correct their Aadhaar details if the Vahan system displays a message asking them to visit an Aadhaar centre to update their PIN code or use mobile authentication through th....

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....e RTO, the circular states. The department also directed RTOs to accept vehicle-related applications manually in accordance with the Ministry of Road Transport and Highways (MoRTH) directions, scan and preserve all relevant documents and subsequently process the applications. The move follows complaints from vehicle owners and unions that they were unable to complete vehicle transfers, obtai....

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....n NOCs and avail of other services online because of Aadhaar authentication requirements. Vijay Kumar Duggal, president of the Maharashtra State Motor Driving School Owners Association, said citizens, including those seeking learner's and permanent driving licences, had been facing considerable difficulties over the last few months. He said the Union government's Aadhaar authentication direc....

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....tive was voluntary, but the Maharashtra transport commissioner's office had made Aadhaar mandatory without considering the difficulties faced by citizens. He further highlighted that the Maharashtra Transport Department had recently increased the number of faceless services from 56 to 100. However, instead of adequately publicising the expansion, the department imposed Aadhaar-related restricti....

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....ons, making it difficult for the public to avail themselves of the services, he said. "Citizens who want to follow the rules are unable to do so. Such decisions adversely affect public sentiment against the government," he said. Duggal said that when the problems faced by citizens were brought to the notice of the Maharashtra transport commissioner, he took corrective measures immediately. ....

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.... "Ideally, people should be able to avail themselves of services from home instead of having to visit an RTO. Even if a citizen e-mails the required documents, the RTO should make the necessary corrections to their records," he added. PTI KK NP =============<BR> News - Press release - PIB....