Strengthening Trade Facilitation through Institutionalised Consultation Mechanism

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....n digital processing, and a growing emphasis on measurable service delivery, CBIC has reviewed the composition and functioning of Permanent Trade Facilitation Committee (PTFC). This Public Notice consolidates and supersedes earlier guidelines to realign the Committee besides taking measures keeping in view current priorities of consultative decisionmaking, stakeholders' engagement and grievance redressal, and integration with National Trade Facilitation objectives. 3. Faceless Assessment has brought standardisation and uniformity in Customs processing. To address delays in clearance of live Bills of Entry, a tri-layered grievance redressal mechanism comprising the Anonymised Escalation Mechanism (AEM) [Circular 14/2021-Customs dated ....

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....pping Lines, Logistics service providers, Trade Councils, and Customs Brokers, besides existing trade participants. Further, the Terms of Reference (ToR) for PTFC (Annexure- 1) have been revised to further include: • Ensure timely resolution of grievances and bottlenecks • Monitor performance of digital grievance tools like TSKs, AEM and ICEGATE helpdesk • Escalate unresolved issues to NACs 5. A high level Customs Consultative Group (CCG) also engages with all trade and Government stakeholders for policy issues and issues having wider pan India implications for comprehensive deliberations and appropriate course correction. The issues raised by trade also get opportunity for redressal at multiple for....

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....tee, in addition to senior Customs officers, shall include representatives from DGFT, custodians, PGAs, shipping lines, logistics service providers, trade councils, and Customs Brokers, besides existing trade participants. B. Terms of Reference (ToR): (i) Ensuring and monitoring expeditious clearance of imported and export goods in accordance with the timeline specified by the parent Ministry/ Department concerned. (ii) Identifying and removing bottlenecks, if any, for streamlining and easing the Customs clearance process of imported or export goods. Issues/concerns raised by trade/ Importers or Exporters during a month through grievances should also be included in the Agenda items for discussion in PTFC meeting. (iii) Resolving....