Improving transparency using Body Worn Camera (BWC) having video/audio recording facility for the uniformed officers having interface with passengers at International Airports

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.... (Preventive) All Principal Directors General/ Directors General, under CBIC. Madam/Sir, Subject: Improving transparency using Body Worn Camera (BWC) having video/audio recording facility for the uniformed officers having interface with passengers at International Airports - reg. The Customs officers posted at international airports are entrusted with the responsibility of passenger's baggage clearance functions in terms of Sections 77 to 80 of the Customs Act, 1962 read with the Baggage rules and the other allied Acts. The dual channel system I.e. the Green and Red Channel, established in line with global best practices, enables passenger to self-select the appropriate channel depending on their baggage contents and declara....

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....he Director (Customs), CBIC, New Delhi. 6. These instructions shall come into force with immediate effect. Hindi version will follow. Hindi version will follow. Yours faithfully, (Munesh Kumar Meena) OSD, Cus-IV, Customs Policy Wing   Annexure -A Standard Operating Procedure for use of Body Worn Cameras (BWC) by uniformed officers deployed at international airports Deployment and handling of BWCs: (i) All officers responsible for Baggage Clearance (Baggage Superintendent and ACO operating e-BR Module) shall wear the BWC in such a manner that the footage clearly captures the interaction of the officer with passenger. The Batch Deputy/ Assistant Commissioner (DC/AC) shall issue specific orders nominating ....

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.... of DC/AC-Baggage Batch after transfer. (vi) In order to safeguard privacy issues, Additional Commissioner/ Joint Commissioner (Vigilance) shall be nominated as Admin for the encrypted data. (vii) The recordings shall be retained for 90 days unless required for inquiry, investigation, or judicial proceedings for longer period. Any external access or usage will be with prior approval of the Principal Commissioner/ Commissioner. The ADC/JC (Vigilance) shall conduct periodic random monitoring of these recordings. Use of BWC by the officers deputed at international airports: (i) As and when a passenger comes/diverted to the Red channel counter, the officer shall start recording the proceedings and stop the recording only after the e....