Generation and quoting of a unique Reference Number (RFN) on all communications issued by officers of the State Goods and Services Tax Department to taxpayers and other concerned individuals, instead of using DIN - instructions issued.

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....hiruvananthapuram, CIRCULAR No 14/2023, Dated 22nd July, 2023 Sub: Generation and quoting of a unique Reference Number (RFN) on all communications issued by officers of the State Goods and Services Tax Department to taxpayers and other concerned individuals, instead of using DIN - instructions issued - reg Ref: Circular No. 8/2020 dated 04.08.2020 of the Commissioner of State GST 1. The State ....

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....ested under Section 168 of the Kerala State Goods and Services Tax Act, 2017, it is hereby directed that no communication, including e-mails, shall be issued to taxpayers and other concerned individuals by any officer or person employed in the implementation of the Act without duly quoting a computer-generated Reference Number (RFN) prominently in the body of such communication. This directive app....

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....ng investigation/enquiry, verification, etc., is required to be issued at short notice or in urgent situations, and the authorized officer is outside the office in the discharge of his official duties. 4. The generation of RFN is not required for notices, orders, and communications that are legally issued by SGST officials through the GST Model-2 back office system and are meant to be delivered t....

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....approval; and iii. printing the electronically generated pro-forma bearing the RFN and filing it in the concerned file. 8. To implement this new facility of electronically generating the RFN, all supervisory officers shall ensure that all their authorized officers, who are responsible for generating the RFN electronically, are immediately mapped as users in the system and are well-versed with th....