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Streamlining the work of Central Registry Unit (CRU) and creation of Central Dispatch Unit (CDU).

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....rk of Central Registry Unit (CRU) and creation of Central Dispatch Unit (CDU). The e-office has been made mandatory in the General Commissionerate, Air Cargo Complex, in terms of the Board letter to launch e-office in all Zones and Directorates vide D.O. No. 1025/03/2019 dated 20.05.2020. The Commissionerate of Customs (General) has fully transitioned to e-office. The Central Secretariat Manual ....

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....been noted that it becomes very difficult for the department to defend cases of non-receipt of Show Cause Notices, adjudication orders, summons or other documents in absence of the available proof. Central Dispatch Unit (CDU): Therefore, in order to protect the interest of revenue as well as compliance of the law and procedures, it is ordered that Central Dispatch Unit (CDU) shall be constitute....

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....e letter of the change in address shall be marked by the CRU in e-office to CDU besides the concerned section. Handling of undelivered letter: There are some occasions when letters dispatched return undelivered. Such undelivered letters shall be handled by the CDU. The CDU shall record the details of undelivered letters in the Central Dispatch Register and handover these letters to the concern....

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....l also maintain a separate register for the letters which are placed on the notice board, as proof of being placed on the notice board. Maintenance of Guard File : The CDU shall maintain guard file of the Public Notices, Office Orders, all Policy Orders, Establishment Orders or any other order which are meant for general public or officers in general. The CDU shall collect all the past Public N....