TaxTMI 
TaxTMI 
Publishing of Investor Charter and disclosure of complaints by Debenture Trustees (DTs) on their Websites
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....for various DT services provided, Rights and Obligations of Investors and Grievance Redressal Mechanism. 2. In this regard, all the registered DTs shall take necessary steps to bring the Investor Charter, as provided at 'Annexure - A' to the notice of investor in non-convertible debt securities by way of: a. disseminating the Investor Charter on their websites/through e-mail; b. displaying the Investor charter at prominent places in offices etc. 3. Trustee Association of India (TAI) shall also disseminate the Investor Charter on its website. 4. Additionally, in order to bring about transparency in the Investor Grievance Redressal Mechanism, it has been decided that all the registered DTs shall disclose on their re....
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....through adherence to regulatory guidelines. • To achieve highest level of operational efficiencies through well-defined internal processes and domain expertise. 2. Details of services provided by Debenture Trustee. • Facilitating documentation, exercising due diligence and timely creation of security for debt securities. • Ensuring creation of securities by the Issuer and holding of security including safe custody of documents. • Monitoring of payment of interest/redemption of principal. • Monitoring security cover and other financial covenants. • Dissemination of rating revision/interest/redemption information by disclosing on Trustee's website/ with Credit Ra....
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....e and their status 60 b. Status of information regarding breach of covenants/terms of the issue, if any action taken by debenture trustee 60 c. Complaints received by debenture trustee(s) including default cases 60 d. Monitoring of Asset Cover Certificate for unsecured non-convertible debentures [as provided by the issuer company 60 On annual basis a. Financials/value of guarantor prepared on basis of audited financial statement etc. of the guarantor(in case NCDs are secured by way of corporate guarantee) 75 b. Valuation report and title search report for the immovable/movable assets, if any. 75 c. Status regarding ....
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....ms of debt securities including rollover, redemption etc. • of breach of covenants and/or event of default from debenture trustees. • of compromise or arrangement, to sanction any variation in the rights of the investors and to sanction any compromise or arrangement proposed to be made between the company and investor(s) • Call for meeting to be convened by the debenture trustee on requisition in writing signed by investors holding at least 1/10th in value of the debentures for the time being outstanding. • To lodge complaints with respect to their debt securities including non-receipt of interest and or principal etc. with Debenture Trustee. • Receive information from Issuers....
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....n following: • Nature of Complaint • Name of Issuer Company • Holding details including ISIN • Full Name of Debenture Holder • PAN • Correct Email ID • Upon receipt of the complaint, the Debenture Trustee after due verification shall send intimation of redressal/resolution of complaint via email / letter as applicable within the timeline. • In case complaint is required to be escalated to issuer company by debenture trustee, same shall be escalated within 7 days of receipt of complaint. • If the investor is not satisfied with the redressal/resolution of the complaint by the debenture trustee, investor can lodge the complaint ....