TaxTMI 
TaxTMI 
Common and Simplified Norms for processing investor’s service request by RTAs and norms for furnishing PAN, KYC details and Nomination
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....PAN, KYC details and Nomination by holders of physical securities 1.4. Freezing of folios without valid PAN, KYC details and Nomination 1.5. Compulsory linking of PAN and Aadhaar by all holders of physical securities 2. Standardized, simplified and common norms for processing investor service request Investors holding securities in physical mode interface with the RTAs, inter-alia, for i) Registering of / Change in / Up-dation of: a) PAN, b) Nominee, c) Contact details (postal address, Mobile number & E-mail), d) Bank details and e) Signature. ii) Processing of request for: a) Issue of Duplicate securities certificate b) Replacement / Renewal / Exchange of securities certificate, c) Consolidation of securities certificate d) Sub-division / Splitting of securities certificate, e) Consolidation of folios, f) Endorsement, g) Change in the name of the holder, h) Change in status from Minor to Major and Resident to NRI and vice versa, i) Claim for undelivered securities certificate, prior to its transfer Unclaimed Suspense Account, j) Claim from Unclaimed Suspense (demat) Account k) Transmission and l) Transposition. iii) Services throu....
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....circular dated April 27, 2007 and it is also one of the document for proof of identity. Accordingly, it is reiterated that it is mandatory for all holders and claimants of physical securities to furnish PAN and it is mandatory for RTAs to verify PAN details through the facility as may be provided by the Income Tax Department (ITD). In this regard, SEBI registered RTAs have been authorized as an eligible entity by the ITD to verify PANs through its 'Online PAN Bulk Verification' (PBV) facility. b) Additionally, the 'Exemptions/clarifications to PAN', as provided in clause D to 'Instructions/Check List for Filing KYC Forms' in Annexure - 1 to SEBI circular No. MIRSD/SE/Cir-21/2011 dated October 05, 2011 on Uniform Know Your Client (KYC) Requirements for the Securities Market, shall also applicable for holder(s) / claimant(s) of securities held in physical mode. 2.5. Documents for Proof of Address 2.5.1. The RTA shall obtain any one of the following documents from the holder / claimant, if the address is not available in the folio or for processing the request for its change; a) Valid Passport / Registered Lease or Sale Agreement of Residence / Driving License ....
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.... it, upon specific authorization for the same from the holder, as provided in Form ISR-1. In this regard, RTA shall update the folio(s) of the holder with the information on 1) present address, 2) bank details, 3) E-mail address and 4) mobile number from the details available in the Client Master List (CML), if the holder / claimant provides the CML. 2.10. Mode for providing documents / details by investors The RTA shall enable the holder / claimant to provide the aforesaid document / details by any one of the following mode; a) through 'In Person Verification' (IPV): the authorized person of the RTA shall verify the original documents furnished by the investor and retain copy(ies) with IPV stamping with date and initials b) through hard copies which are self-attested and dated c) through electronic mode with e-sign, as elaborated subsequently. 2.11. Timelines for registering of / up-dation of / change in PAN, KYC and nomination RTAs shall process any of the aforesaid request from the holder, within seven working days of receipt of the complete documents / details. However, as provided in the Rule 19 (10) of the Companies (Share Capital ....
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....s (Shares capital and debenture) Rules, 2014 or • 'Declaration to Opt-out', as per Form ISR-3 ii. In case of cancellation of nomination by the holder(s) through Form SH-14, then 'Declaration to Opt-out' shall be provided by the holder(s) iii. Securities holder(s) can change their nominee through Form SH-14 Listed companies, RTAs and Stock Exchanges shall make available these three forms in their respective websites. c) Contact details Postal address with PIN, Mobile number, E-mail address RTA shall obtain the folio number from the mobile number and E-mail address provided by the holder, so as to validate the same. d) Bank account details (bank name and branch, bank account number, IFS code) Upon receipt or up-dation of bank details, the RTA shall suo-moto, pay electronically, all the moneys of / payments to the holder that were previous unclaimed / unsuccessful. e) Specimen signature 4.2. From the date of issue of this circular, RTAs shall obtain documents / details of PAN, KYC details and Nomination, wherever, the same is not available in the folio, while processing any service request....