First time importers, verification of documents

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....s have been received from first time importers/other stakeholders highlighting problems being faced during verification of documents by Customs. It has been represented that number of documents are being asked from them, which adds to the transaction cost and is also leading to increase in dwell time. 3. With the objective to promote ease of doing business, reducing use of paper, to make import easier and hassle free and also to facilitate easy access of database of first-time importers, procedure for KYC verification of first-time importers would be as under: (i) A 'KYC cell' has been established at ACC Import, Commissionerate, New Customs House, New Delhi headed by Deputy/ Assistant Commissioner for verification of KYC detail....

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....4. Further, if an importer has imported from any other Customs House and submits proof of past import made, then, normally, fresh set of documents would not be insisted upon, except for random verification, wherever necessary. 5. It is expected from Customs Brokers that they discharge their obligations as per Regulation 11 of Customs Broker Licensing Regulations, 2013 (relevant text reproduced below for reference) in proper form and manner and exercise all due diligence. 11. Obligations of Customs Broker. A Customs Broker shall - (n) verify antecedent, correctness of Importer Exporter Code {IEC} number, identity of his client and functioning of his client at the declared address by using reliable, independent, authentic documents....

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....fy the address of such first-time importer. (vii) Officer responsible to complete verification of aforesaid KYC documents in SIIB should also make telephonic call to the concerned Bank Branch as mentioned in the IEC details (obtained from DGFT site) or in the copy of bank statement submitted by importer to verify the genuineness of the Bank account against that IEC. (viii) It will be the responsibility of SIIB to complete the verification process within a reasonable time limit and inform the results to the KYC Cell on a monthly basis. (ix) WYC Celi will then create a unique digital id of the said first-time Importer in the format ACCIOOOX and should maintain details of all such first-time importers in a register, including details ....