Code of Conduct

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....d withdrawal of cash from the client's account and shall provide complete audit trail, whenever called for by the client or 5[Board] 4. The 2[custodian] shall establish and maintain adequate infrastructural facility to be able to discharge custodial services to the satisfaction of clients, and the operating procedures and systems of the 2[custodian] shall be well documented and backed by operations manuals. 5. The 2[custodian] shall maintain client confidentiality in respect of the client's affairs. 6. Where custodian records are kept electronically, the 2[custodian] shall take precautions necessary to ensure that continuity in record keeping is not lost or destroyed and that sufficient back up of records is available. 7. The 2[....

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....ns issued by the Board and the Reserve Bank of India from time to time, as may be applicable to a custodian. The custodian shall also comply with bye-laws, rules and regulations of Depositories and Clearing Corporation as may be applicable to a custodian. 13. The custodian shall not indulge in any unfair competition, which is likely to harm the interests of other custodians or clients or is likely to place such other custodians in a disadvantageous position while competing for or executing any assignment. 14. The custodian shall not make any exaggerated statement whether oral or written to the clients either about its qualifications or capability to render certain services or about its achievements in regard to services rendered to other ....

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.... in respect of material breach or non-compliance by it, of any law, rules, regulations, directions of the Board or of any other regulatory body. 23. The custodian shall be responsible for the acts or omissions of its employees and agents in respect of the conduct of its business. 24. The custodian shall make all efforts to protect the interests of its clients and shall act in the best interest of its clients. 25. The custodian shall provide adequate freedom and powers to its compliance officer for the effective discharge of his duties. 26. The custodian shall ensure that the senior management, particularly decision makers have access to all relevant information about the business on a timely basis.]     ************** NOTE....