Mechanism for redressal of difficulties faced by taxpayers due to technical glitches on the GST portal.

X X   X X   Extracts   X X   X X

Full Text of the Document

X X   X X   Extracts   X X   X X

.... taxpayers due to technical glitches on the GST portal. Trade Circular No. 13T of 2018 Background and scope 1. Department of Revenue, Government of India vide a circular No. 39/13/2018 dated 3^rd April 2018 has put in place an IT -Grievance Redressal Mechanism to address the difficulties faced by a section of taxpayers owing to technical glitches on the GST portal and the relief that need....

X X   X X   Extracts   X X   X X

Full Text of the Document

X X   X X   Extracts   X X   X X

....htra State Tax Department. Therefore. to streamline the procedure of IT-Grievance redressal, a taxpayer, who could not comply for any submission on the GST portal due to technical glitches is required to make an application to his Nodal Officer in format prescribed as Annexure 1 through Physical application or by mail (Details of the Nodal officer far tax payer is available on www.mahagst.gov:in).....

X X   X X   Extracts   X X   X X

Full Text of the Document

X X   X X   Extracts   X X   X X

....hall verify the application and the evidence submitted by taxpayers and forward observations / recommendations in prescribed format to the appropriate authority as may be declared for IT redressal. 3. The Tax payer having any grievances in respect of the application for redressal made to nodal officer may apply to respective locational or Divisional Supervisory authority. 4. However, facilit....

X X   X X   Extracts   X X   X X

Full Text of the Document

X X   X X   Extracts   X X   X X

....y for communication   5. Phone no of the authorized signatory for communication   6. Category of the functionality where difficulty was faced. (For e. g Migration/ GSTR 3B/ TRAN1/TRAN 2/REG 01. etc.)   7. Description of issue/problem in detail   8. When did the taxpayer first attempt to file return/form? dd/mm/yyyy 9. Nature of error....