Prompt service to the tax payers.

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Full Text of the Document

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.... the delays in disposal of direct refund claims, issue of refund vouchers after the refunds have been quantified, giving effect to appellate orders, disposal of section 146 applications and giving correct credit for the pre-paid taxes. Such avoidable delays lower the image of the Department as a whole. The Board is keen to refurnish the image of the Department by taking appropriate steps to remove....