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REVAMPED COUNTER ASSISTANCE AND R&I SYSTEM

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.... been reviewed and revamped. The following procedure shall be followed in this office with effect from 27th July, 1999. A. PRE-SCRUTINY CUM ASSISTANCE COUNTER 1. A separate Pre-scrutiny-cum-assistance counter has been opened in the first floor of this office for pre-scrutiny of all applications for Duty free licences (where norms have been fixed) and DEPB applications irrespective of the sectio....

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....erned counter. Exporters may seek an interview with the concerned DDGFT/JDGFT through the Counter-assistance-cum-Facilitation cell. Exporters may also seek interviews with JDGFTs/DDGFTs directly through prior intimation (i.e. booked interviews) or during the normal interview hours on any working day. The FTDO in charge of the Counter assistance -cum-Facilitation cell will be available for intervie....

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....l respects or the case shall be disposed off with a deficiency- cum-rejection letter within the same prescribed time limit. These cases can be re- opened for further processing only on compliance of deficiencies raised. To avoid delays in re-opening of files, exporters are advised to apply for re-opening of cases after taking care of the deficiencies raised not later than two weeks from the date o....

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.... be accepted in the respective R&I counters between 10.30 a.m and 01.00 p.m. and delivery shall be between 02.30. p.m. and 05.00 p.m. 5.a. Computerised receipts with key numbers and file numbers will be issued by the R&I counters in this office which are computerised. Efforts are being made to computerise all the R&I counters within a short time. A beginning has been made by computerising all th....