Grounds on which complaint shall be filed

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Full Text of the Document

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....ed with the Ombudsman: (a) delay in issue of refunds beyond time limits prescribed by law or under the relevant instructions issued from time to time by the Central Board of Direct Taxes; (b) sending of envelopes without refund vouchers in cases of refund; (c) non adherence to the principle of 'First Come First Served' in sending refunds; (d) non acknowl....