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    <description>Under Notification No. 18/2009-ST, non-submission of Form EXP2 does not by itself defeat a service tax refund where the prescribed information is otherwise available in the records. Form EXP2 is treated as a procedural filing requirement capable of condonation, rather than a substantive condition of exemption. In contrast, endorsement of foreign-agent commission in shipping bills is a substantive requirement. Refund is admissible for shipping bills bearing that endorsement. For unendorsed shipping bills, entitlement depends on verification of the explanation for non-endorsement, the agency agreement, and remittance evidence linked to the relevant exports.</description>
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