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    <description>The Turant Suvidha Kendra at Nhava Sheva acts as a Facilitation Helpdesk for grievances concerning clearance of Bills of Entry filed at the port. Importers, exporters, customs brokers and other stakeholders may approach designated officers or use specified electronic and telephone channels for clearance-related grievances. A nodal officer serves as the single escalation point for urgent Bill of Entry clearance matters, while implementation difficulties may be raised with the officers responsible for the Turant Suvidha Kendra.</description>
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