https://www.taxtmi.com/news?id=74604 Public Sector General Insurance Companies were advised to focus on profitable business lines, reduce the Incurred Claim Ratio, and accelerate technology use and digitalisation while optimising related expenditure. They are to improve insurance penetration, density, outreach and customer awareness, particularly in underserved segments, while reducing protection gaps. A robust, standardised KPI framework should enable comparable financial and non-financial performance assessment and be reviewed quarterly. Customer grievances require expeditious and quality redressal. en-us Thu, 03 Sep 2026 09:15:12 +0530 Thu, 03 Sep 2026 09:15:12 +0530 TaxTMI RSS Generator https://www.taxtmi.com/news?id=74604 Public Sector General Insurance Companies were advised to focus on profitable business lines, reduce the Incurred Claim Ratio, and accelerate technology use and digitalisation while optimising related expenditure. They are to improve insurance penetration, density, outreach and customer awareness, particularly in underserved segments, while reducing protection gaps. A robust, standardised KPI framework should enable comparable financial and non-financial performance assessment and be reviewed quarterly. Customer grievances require expeditious and quality redressal. News - Thu, 03 Sep 2026 09:15:12 +0530 https://www.taxtmi.com/news?id=74604