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    <title>Insurance Division, DFS Secures 2nd Rank in Group A Category Grievance Redressal Assessment &amp; Index (GRAI) for May 2026</title>
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    <description>The Department of Financial Services has remained among the top 10 ministries and departments in grievance redressal rankings, with the Insurance Division securing 2nd rank in Group A for May 2026 and the Banking Division ranking 6th. The Department is also conducting direct review of selected grievances and workshops on an effective grievance redressal framework to improve complaint resolution, transparency, and customer trust.</description>
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