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    <title>Faceless Assessment in Indian Customs: Trade Challenges and the Need for Practical Reforms</title>
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    <description>Faceless Assessment in customs is intended to reduce direct contact, improve transparency, ensure consistent classification and valuation, and speed up clearance through a technology-driven national assessment framework. The article notes practical problems in implementation, including lack of technical understanding of specialised goods, repetitive queries, repeated document demands, delays in clearance, and inconsistent classification by different assessment groups. It calls for standardised queries, stronger monitoring, defined timelines, escalation mechanisms, specialised training, and better tracking systems.</description>
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