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    <title>Ant Digital Technologies and Ryt Bank Win Best AI-Powered Customer Experience Award in Malaysia</title>
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    <description>Partnership between Ant Digital Technologies and Ryt Bank received recognition in Malaysia for an AI-powered customer experience and engagement initiative in digital banking. The collaboration was noted for deploying enterprise-grade AI to deliver personalised, scalable and real-time financial services across digital channels, with an emphasis on conversational customer interactions, improved service responsiveness and enhanced customer engagement. The report also notes Ryt Bank&#039;s status as a licensed Malaysian digital bank and its use of AI-enabled banking functions such as transfers, bill payments, card usage, PayLater services and an AI assistant.</description>
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