https://www.taxtmi.com/caselaws?id=789923 A bank acting as collecting agent must present cheques with due diligence within the validity period, and failure to re-present them on available working days after an intervening strike constitutes deficiency in service under consumer law. The finding of negligence was upheld on the evidence. On compensation, consumer relief must be fair, reasonable, and proportionate to the proved loss; where the actual loss is uncertain, only moderated compensation is justified. The award was therefore reduced from the higher assessment to 6% of the cheque amount with interest at 6% per annum. en-us Wed, 15 Apr 2026 00:00:00 +0530 Fri, 17 Apr 2026 08:21:25 +0530 TaxTMI RSS Generator https://www.taxtmi.com/caselaws?id=789923 A bank acting as collecting agent must present cheques with due diligence within the validity period, and failure to re-present them on available working days after an intervening strike constitutes deficiency in service under consumer law. The finding of negligence was upheld on the evidence. On compensation, consumer relief must be fair, reasonable, and proportionate to the proved loss; where the actual loss is uncertain, only moderated compensation is justified. The award was therefore reduced from the higher assessment to 6% of the cheque amount with interest at 6% per annum. Case-Laws Indian Laws Wed, 15 Apr 2026 00:00:00 +0530 https://www.taxtmi.com/caselaws?id=789923