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    <description>Effective opportunity of hearing in faceless appellate proceedings requires examination of whether an assessee&#039;s failure to respond to electronic notices was bona fide before claims are rejected without merits review. Where asserted illiteracy and unfamiliarity with digital communication plausibly explain non-response, substantial justice should prevail over technical lapse absent mala fides. The appellate order was set aside and the matter restored for fresh adjudication, requiring verification of housing-loan sanction documents, bank certificates and interest certificates. The assessee received a final reasonable opportunity to submit evidence, with further non-cooperation liable to invite an adverse inference.</description>
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