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    <title>RBI proposes to compensate customers up to Rs 25,000 loss due to fraud</title>
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    <description>A proposal introduces a compensation framework to reimburse customers up to Rs 25,000 for losses from small-value fraudulent digital transactions and revises the 2017 instructions on limiting customer liability in unauthorised electronic banking transactions. Draft revised instructions, including scenarios and timelines for liability and the new compensation mechanism, will be issued for public consultation. Additional draft guidelines will address mis-selling of financial products and harmonised conduct rules for engagement of recovery agents and loan recovery across regulated entities.</description>
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