https://www.taxtmi.com/news?id=65701 Sobot's Five-AI system, led by Omnichannel AI and Scenario-Based AI, consolidates website, ecommerce, email, chat, social media and voice channels into a unified workbench to eliminate data silos and deliver context-aware customer engagement. Scenario-Based AI supports the ecommerce lifecycle-pre-sales, in-purchase, after-sales, and retention-by automating inquiries, personalizing recommendations, handling returns and refunds, and enabling targeted retention, with applicability across multiple industries and designed to sustain performance during peak periods. en-us Wed, 24 Dec 2025 10:46:03 +0530 Wed, 24 Dec 2025 10:46:03 +0530 TaxTMI RSS Generator https://www.taxtmi.com/news?id=65701 Sobot's Five-AI system, led by Omnichannel AI and Scenario-Based AI, consolidates website, ecommerce, email, chat, social media and voice channels into a unified workbench to eliminate data silos and deliver context-aware customer engagement. Scenario-Based AI supports the ecommerce lifecycle-pre-sales, in-purchase, after-sales, and retention-by automating inquiries, personalizing recommendations, handling returns and refunds, and enabling targeted retention, with applicability across multiple industries and designed to sustain performance during peak periods. News - Wed, 24 Dec 2025 10:46:03 +0530 https://www.taxtmi.com/news?id=65701