https://www.taxtmi.com/news?id=65583 Ujjivan Small Finance Bank used an AI-led, hyper-localised, multi-channel automation platform to target the first 90 days of onboarding, addressing digital inertia, limited personalization, and multilingual communication needs. Automated journeys provided welcome flows, activation nudges, safe banking education, and cross-sell prompts across SMS, push, web, WhatsApp, and email, with regional-language campaigns producing high response rates and delivering a 200x ROI, 15% increase in digital adoption, and 14% improvement in cross-sell conversions. en-us Tue, 23 Dec 2025 12:01:03 +0530 Tue, 23 Dec 2025 12:01:03 +0530 TaxTMI RSS Generator https://www.taxtmi.com/news?id=65583 Ujjivan Small Finance Bank used an AI-led, hyper-localised, multi-channel automation platform to target the first 90 days of onboarding, addressing digital inertia, limited personalization, and multilingual communication needs. Automated journeys provided welcome flows, activation nudges, safe banking education, and cross-sell prompts across SMS, push, web, WhatsApp, and email, with regional-language campaigns producing high response rates and delivering a 200x ROI, 15% increase in digital adoption, and 14% improvement in cross-sell conversions. News - Tue, 23 Dec 2025 12:01:03 +0530 https://www.taxtmi.com/news?id=65583