https://www.taxtmi.com/news?id=64001 WebEngage introduced BLACK, CDPx, AI Agents, and Analytics 2.0 to enable real-time, outcome-driven decisioning and autonomous lifecycle marketing. BLACK is positioned as a real-time decisioning agent replacing manual rule-based retention; CDPx is a composable customer data capability within the retention platform allowing business-mirroring data models beyond rigid user-event structures. AI Agents target segmentation, content, insights, and journey orchestration, while Analytics 2.0 (Funnels, Events, Session Analytics, cohorts) integrates with CDPx and BLACK to translate insight into action for scalable CRM and retention outcomes. en-us Mon, 08 Dec 2025 18:01:03 +0530 Mon, 08 Dec 2025 18:01:03 +0530 TaxTMI RSS Generator https://www.taxtmi.com/news?id=64001 WebEngage introduced BLACK, CDPx, AI Agents, and Analytics 2.0 to enable real-time, outcome-driven decisioning and autonomous lifecycle marketing. BLACK is positioned as a real-time decisioning agent replacing manual rule-based retention; CDPx is a composable customer data capability within the retention platform allowing business-mirroring data models beyond rigid user-event structures. AI Agents target segmentation, content, insights, and journey orchestration, while Analytics 2.0 (Funnels, Events, Session Analytics, cohorts) integrates with CDPx and BLACK to translate insight into action for scalable CRM and retention outcomes. News - Mon, 08 Dec 2025 18:01:03 +0530 https://www.taxtmi.com/news?id=64001