https://www.taxtmi.com/news?id=63945 99% of CX leaders are evaluating, piloting, or deploying AI but only 7% have scaled agentic AI enterprise-wide; organisations are shifting from basic automation to emotionally intelligent, context-aware systems that resolve issues end-to-end, and scaling depends on mature governance models, adoption playbooks, and investment in autonomous, context-aware capabilities. en-us Mon, 08 Dec 2025 11:31:03 +0530 Mon, 08 Dec 2025 11:31:03 +0530 TaxTMI RSS Generator https://www.taxtmi.com/news?id=63945 99% of CX leaders are evaluating, piloting, or deploying AI but only 7% have scaled agentic AI enterprise-wide; organisations are shifting from basic automation to emotionally intelligent, context-aware systems that resolve issues end-to-end, and scaling depends on mature governance models, adoption playbooks, and investment in autonomous, context-aware capabilities. News - Mon, 08 Dec 2025 11:31:03 +0530 https://www.taxtmi.com/news?id=63945