https://www.taxtmi.com/news?id=63393 RBI mandates trilingual (Hindi, English and regional language) issuance of customer communications and printed materials, requires Board approved branch policies for display, service booklets and customer redressal in the three languages, and promotes multilingual contact centres and digital channels; PSBs are encouraged to recruit Local Bank Officers and require Customer Service Associates to pass a Local Language Proficiency Test for the official language of their posting. en-us Tue, 02 Dec 2025 18:36:06 +0530 Tue, 02 Dec 2025 18:36:05 +0530 TaxTMI RSS Generator https://www.taxtmi.com/news?id=63393 RBI mandates trilingual (Hindi, English and regional language) issuance of customer communications and printed materials, requires Board approved branch policies for display, service booklets and customer redressal in the three languages, and promotes multilingual contact centres and digital channels; PSBs are encouraged to recruit Local Bank Officers and require Customer Service Associates to pass a Local Language Proficiency Test for the official language of their posting. News - Tue, 02 Dec 2025 18:36:06 +0530 https://www.taxtmi.com/news?id=63393