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    <title>GRANT OF PERSONAL HEARING OPPORTUNITY IN GST CASES</title>
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    <description>GST proceedings require effective service of show cause notices and a meaningful opportunity to be heard. Portal uploads generally constitute service, but authorities must ensure effective delivery and consider alternative modes where taxpayers cannot access portal communications or relied documents are inaccessible. A hearing date must be communicated and a reasonable personal hearing afforded before passing orders; fixing a hearing before the reply deadline or passing ex parte orders without considering replies undermines procedural fairness.</description>
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