https://www.taxtmi.com/news?id=61523 Akasa Air has partnered with One Point One Solutions to deploy an Omnichannel CCaaS platform that unifies voice, email and other channels, integrates with existing airline data systems to provide real-time information to customer service teams, and implements an analytics dashboard tracking metrics such as deflection, intent accuracy and customer satisfaction; the announcement includes a forward-looking statements caution and a press-distribution disclaimer of editorial responsibility. en-us Thu, 13 Nov 2025 17:46:04 +0530 Thu, 13 Nov 2025 17:46:04 +0530 TaxTMI RSS Generator https://www.taxtmi.com/news?id=61523 Akasa Air has partnered with One Point One Solutions to deploy an Omnichannel CCaaS platform that unifies voice, email and other channels, integrates with existing airline data systems to provide real-time information to customer service teams, and implements an analytics dashboard tracking metrics such as deflection, intent accuracy and customer satisfaction; the announcement includes a forward-looking statements caution and a press-distribution disclaimer of editorial responsibility. News - Thu, 13 Nov 2025 17:46:04 +0530 https://www.taxtmi.com/news?id=61523