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    <title>2025 (10) TMI 194 - ITAT COCHIN</title>
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    <description>Delay in filing the appeals was condoned on the basis of the assessee&#039;s explanation, supported by affidavit and medical records, regarding inactivity, lack of dedicated compliance staff, and the Managing Director&#039;s treatment. Service of hearing notice only through the ITBA portal was held not to constitute valid service under the governing provisions, so the ex parte dismissal for non-prosecution could not be sustained. The matter was remanded to the first appellate authority for fresh disposal after granting the assessee an opportunity of hearing.</description>
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      <description>Delay in filing the appeals was condoned on the basis of the assessee&#039;s explanation, supported by affidavit and medical records, regarding inactivity, lack of dedicated compliance staff, and the Managing Director&#039;s treatment. Service of hearing notice only through the ITBA portal was held not to constitute valid service under the governing provisions, so the ex parte dismissal for non-prosecution could not be sustained. The matter was remanded to the first appellate authority for fresh disposal after granting the assessee an opportunity of hearing.</description>
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