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    <title>Dedicated category on National Consumer Helpline portal to register GST complaints</title>
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    <description>A dedicated category on the National Consumer Helpline&#039;s INGRAM portal has been created to register GST complaints arising from revised rates, with major subcategories (automobiles, banking, consumer durables, e commerce, FMCG and others). The initiative includes CBIC-led training for counsellors, stakeholder engagement to ensure benefits are passed to consumers, multi channel and multi language registration, unique docket numbers for tracking, and sharing of complaint data with companies and authorities to enable timely action and strengthen compliance.</description>
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