https://www.taxtmi.com/circulars?id=68798 The Master Circular mandates strengthened, institutionalised consultation by expanding PTFC and CCFC membership, increasing PTFC meetings to fortnightly and CCFC meetings to bi monthly, and revising ToR to require active monitoring and time bound resolution of grievances using digital tools (AEM, TSKs, ICEGATE helpdesk) with escalation to NACs. AEM, TSKs and NACs form a tri layer grievance architecture under Faceless Assessment; DG Systems will revamp AEM with MIS, NACs will maintain dedicated cells and fortnightly sectoral consultations, and zones must acknowledge and resolve grievances including those from social media. en-us Fri, 12 Sep 2025 00:00:00 +0530 Tue, 16 Sep 2025 10:53:00 +0530 TaxTMI RSS Generator https://www.taxtmi.com/circulars?id=68798 The Master Circular mandates strengthened, institutionalised consultation by expanding PTFC and CCFC membership, increasing PTFC meetings to fortnightly and CCFC meetings to bi monthly, and revising ToR to require active monitoring and time bound resolution of grievances using digital tools (AEM, TSKs, ICEGATE helpdesk) with escalation to NACs. AEM, TSKs and NACs form a tri layer grievance architecture under Faceless Assessment; DG Systems will revamp AEM with MIS, NACs will maintain dedicated cells and fortnightly sectoral consultations, and zones must acknowledge and resolve grievances including those from social media. Circulars Customs Fri, 12 Sep 2025 00:00:00 +0530 https://www.taxtmi.com/circulars?id=68798