https://www.taxtmi.com/news?id=54884 Air India asserts that its incidence rate is normal given its operational scale and is increasing transparency to build trust. The airline has authorized front-line teams to issue e-vouchers for service shortfalls and is working to extend this capability to cabin crew for on the spot passenger resolution, while recalibrating operations to improve aircraft reliability and restoring customer-facing services. en-us Sun, 07 Sep 2025 15:16:03 +0530 Sun, 07 Sep 2025 15:16:03 +0530 TaxTMI RSS Generator https://www.taxtmi.com/news?id=54884 Air India asserts that its incidence rate is normal given its operational scale and is increasing transparency to build trust. The airline has authorized front-line teams to issue e-vouchers for service shortfalls and is working to extend this capability to cabin crew for on the spot passenger resolution, while recalibrating operations to improve aircraft reliability and restoring customer-facing services. News - Sun, 07 Sep 2025 15:16:03 +0530 https://www.taxtmi.com/news?id=54884