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    <title>Over 1 lakh complaints of water shortage in toilets of Indian Railways coaches in 2022-23: CAG</title>
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    <description>The performance audit of cleanliness and sanitation in long-distance trains (2018-19 to 2022-23) identifies 100,280 complaints of water non-availability in 2022-23 with 33.84% of responses delayed; attributes shortages to inadequate filling at watering stations and finds Quick Watering Arrangements operational at 81 of 109 stations while 28 stations faced multi-year delays. The audit highlights budgetary over- and under utilisation across zones for cleanliness, linen management and coach sanitation, underutilised Automatic Coach Washing Plants leading to outsourced washings, and failure to enforce contract conditions at Clean Train Stations, affecting mechanised cleaning and OBHS performance.</description>
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