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    <title>SpiceJet asked to pay Rs 25,000 compensation to passenger for issuing wrong ticket</title>
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    <description>A consumer commission found the airline guilty of deficient service and negligent behaviour for issuing an incorrect alternate ticket after a weather-related cancellation; although cancellation was beyond the carrier&#039;s control and the airline reimbursed fare and provided an alternate booking, the incorrect ticket caused mental harassment and financial inconvenience, and the commission awarded compensation for mental anguish and litigation costs while noting the complainant&#039;s contributory negligence for not checking the ticket.</description>
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