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    <title>Refund w.r.t wrongly paid penalty</title>
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    <description>Where a penalty was paid in response to a verbal or undocumented demand and no formal demand order exists, a refund application can be filed if the payment was made through a verifiable banking channel; the payment may be treated as an erroneous or unauthorised payment recoverable under the statute&#039;s provision for any other amount paid without legal basis, subject to the taxpayer proving the payment was made under coercion or without statutory authority.</description>
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