https://www.taxtmi.com/news?id=34907 A Union minister reported being assigned a broken, sunk aircraft seat despite paying full fare, alleging this constitutes an unethical and potentially deceptive practice affecting multiple passengers; cabin crew acknowledged management knew of the seat condition. The airline apologised, announced a thorough internal investigation, expressed regret, and offered to engage directly with the minister while stating it will seek measures to prevent similar incidents and uphold service standards. en-us Sat, 22 Feb 2025 15:31:02 +0530 Sat, 22 Feb 2025 15:31:02 +0530 TaxTMI RSS Generator https://www.taxtmi.com/news?id=34907 A Union minister reported being assigned a broken, sunk aircraft seat despite paying full fare, alleging this constitutes an unethical and potentially deceptive practice affecting multiple passengers; cabin crew acknowledged management knew of the seat condition. The airline apologised, announced a thorough internal investigation, expressed regret, and offered to engage directly with the minister while stating it will seek measures to prevent similar incidents and uphold service standards. News - Sat, 22 Feb 2025 15:31:02 +0530 https://www.taxtmi.com/news?id=34907