https://www.taxtmi.com/news?id=29166 Sobot's 2025 service standards adopt a three pillar approach-Product Support (a unified AI powered multilingual cloud platform), Human Support (dedicated Customer Success teams offering customised, empathetic assistance), and Operation Support (pre sale consultation, implementation help, training, documentation, after sales resolution and knowledge base maintenance)-with customer feedback gathered via an annual conference as the core measure for continuous improvement and a strategic aim to move from good to excellent service. en-us Mon, 30 Dec 2024 10:26:30 +0530 Mon, 30 Dec 2024 10:26:30 +0530 TaxTMI RSS Generator https://www.taxtmi.com/news?id=29166 Sobot's 2025 service standards adopt a three pillar approach-Product Support (a unified AI powered multilingual cloud platform), Human Support (dedicated Customer Success teams offering customised, empathetic assistance), and Operation Support (pre sale consultation, implementation help, training, documentation, after sales resolution and knowledge base maintenance)-with customer feedback gathered via an annual conference as the core measure for continuous improvement and a strategic aim to move from good to excellent service. News - Mon, 30 Dec 2024 10:26:30 +0530 https://www.taxtmi.com/news?id=29166