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    <title>CBIC Chairman Shri Sanjay Kumar Agarwal, in presence of Members of the Board, launches new initiatives to enhance taxpayer services</title>
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    <description>CBIC launched four taxpayer-focused initiatives: a revised Citizen&#039;s Charter with updated timelines and service standards covering key services and grievance mechanisms; an Ease of Doing Business tab to gather taxpayer suggestions for procedural and policy improvements; a revamped Citizen&#039;s Corner as a one-stop portal to support self-compliance; and a digital CBIC Archives hosting interactive historical and educational resources. These measures are overseen by the Directorate General of Taxpayer Services to strengthen transparency, accountability, and digital taxpayer engagement.</description>
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