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    <description>The HC examined the jurisdiction of Consumer Forum over statutory authorities like the Commercial Taxes Department. The court ruled that such departments executing statutory functions cannot be held liable in consumer complaints. The HC directed the Consumer Forum to remove statutory authorities as parties when they are not directly responsible for service deficiencies, emphasizing that consumer grievances should be directed at actual service providers.</description>
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      <description>The HC examined the jurisdiction of Consumer Forum over statutory authorities like the Commercial Taxes Department. The court ruled that such departments executing statutory functions cannot be held liable in consumer complaints. The HC directed the Consumer Forum to remove statutory authorities as parties when they are not directly responsible for service deficiencies, emphasizing that consumer grievances should be directed at actual service providers.</description>
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