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    <description>SEBI mandates a common ODR Portal operated by Market Infrastructure Institutions and empaneled independent ODR Institutions to deliver time bound online conciliation and online arbitration for investor disputes with listed companies and specified intermediaries. The scheme prescribes initiation rules requiring prior internal redressal/SCORES escalation, a market wide round robin allocation subject to transitional linkages, defined conciliator/arbitrator appointment timelines, conciliation and arbitration procedural timelines and extensions, monitoring and enforcement by MIIs of settlements and awards, uniform fee schedules and empanelment, training and conduct norms for ODR Institutions and panels, and phased implementation with Board oversight, audit and data security obligations.</description>
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