https://www.taxtmi.com/circulars?id=66572 An anonymised escalation mechanism on ICEGATE allows importers and customs brokers to file grievances for a Bill of Entry pending assessment (eligible after 24 hours or where IGM details exist). Grievance tickets are routed anonymously to officers with VDN or ADN roles in ICES, follow the Bill of Entry when transferred between FAG Port and Port of Import, are monitored by nominated nodal officers, and are closed automatically when assessment is completed, with status visible on the ICEGATE Grievance Dashboard. en-us Thu, 03 Nov 2022 00:00:00 +0530 Wed, 11 Feb 2026 15:59:42 +0530 TaxTMI RSS Generator https://www.taxtmi.com/circulars?id=66572 An anonymised escalation mechanism on ICEGATE allows importers and customs brokers to file grievances for a Bill of Entry pending assessment (eligible after 24 hours or where IGM details exist). Grievance tickets are routed anonymously to officers with VDN or ADN roles in ICES, follow the Bill of Entry when transferred between FAG Port and Port of Import, are monitored by nominated nodal officers, and are closed automatically when assessment is completed, with status visible on the ICEGATE Grievance Dashboard. Circulars Customs Thu, 03 Nov 2022 00:00:00 +0530 https://www.taxtmi.com/circulars?id=66572