https://www.taxtmi.com/caselaws?id=308165 The Supreme Court upheld the power of the Electricity Regulatory Commission to issue general directions but deemed the blanket order for refunds without proper investigation unsustainable. The Court clarified that individual consumer grievances should be addressed by the Consumer Grievance Redressal Forum and the Ombudsman as per the Electricity Act, 2003. The appeal was disposed of with directions for licensees/distribution companies to issue public notices inviting consumers to present their grievances and resolve them through the appropriate forums. en-us Tue, 14 Aug 2007 00:00:00 +0530 Mon, 05 Jun 2023 12:42:41 +0530 TaxTMI RSS Generator https://www.taxtmi.com/caselaws?id=308165 The Supreme Court upheld the power of the Electricity Regulatory Commission to issue general directions but deemed the blanket order for refunds without proper investigation unsustainable. The Court clarified that individual consumer grievances should be addressed by the Consumer Grievance Redressal Forum and the Ombudsman as per the Electricity Act, 2003. The appeal was disposed of with directions for licensees/distribution companies to issue public notices inviting consumers to present their grievances and resolve them through the appropriate forums. Case-Laws Indian Laws Tue, 14 Aug 2007 00:00:00 +0530 https://www.taxtmi.com/caselaws?id=308165