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    <title>2021 (9) TMI 1487 - NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI</title>
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    <description>A service recipient was treated as a consumer where the haircut was invoiced and the salon rendered the service despite payment failure, and the linked complimentary treatment did not remove consumer status. Pecuniary jurisdiction was upheld because the complaint value is assessed by the value of services together with compensation claimed. Deficiency in service and negligence were found on the basis of the contemporaneous messages and medical certificate, but compensation was reduced because the amount claimed was excessive and had to be moderated on a reasonable basis.</description>
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      <description>A service recipient was treated as a consumer where the haircut was invoiced and the salon rendered the service despite payment failure, and the linked complimentary treatment did not remove consumer status. Pecuniary jurisdiction was upheld because the complaint value is assessed by the value of services together with compensation claimed. Deficiency in service and negligence were found on the basis of the contemporaneous messages and medical certificate, but compensation was reduced because the amount claimed was excessive and had to be moderated on a reasonable basis.</description>
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